BoomBet Casino: About Us

BoomBet Casino, a trusted name in the Australian betting scene, has deep roots dating back to 1998 when it originally operated under the name Sportsbetting.com.au. In 2021, the platform rebranded as BoomBet, bringing with it a fresh look, advanced features, and an enhanced focus on providing exceptional odds for Australian players. BoomBet is fully licensed by the Northern Territory government, giving players confidence in its reliability and regulatory compliance.

As a 100% Australian-owned and operated company, BoomBet caters to the preferences of local punters by offering highly competitive odds, particularly in horse racing, greyhound, and harness events. With a streamlined, no-nonsense approach to betting, BoomBet aims to deliver value-driven betting markets and an intuitive user experience. This focus on simplicity and high odds makes it particularly appealing to seasoned bettors who appreciate BoomBet’s "no gimmicks" approach.

BoomBet’s recent rebranding also introduced innovative features, such as the BoomBonus rewards program, where every wager helps fill a progress bar to unlock bonuses, and BetShare, a feature that allows users to share bets with friends or follow expert tips directly. The platform’s commitment to user satisfaction extends to customer support, available daily through live chat, phone, and email.

With a sleek, mobile-friendly design and an easy-to-navigate interface, BoomBet stands out as an accessible, customer-focused option in the Australian betting landscape, combining decades of experience with a fresh and engaging approach to online wagering.

BoomBet Casino: Promotions

200% Welcome Bonus up to €2000

BoomBet Casino rolls out an impressive welcome package for new players, offering a 200% bonus on the first deposit, capped at €2000. This bonus is designed to give players a significant bankroll boost as they start exploring the casino’s extensive game library. Activating the bonus is simple—just register, verify your account, and make a deposit. This offer is paired with a wagering requirement, typically around 35x, covering both the deposit and bonus. With such a high multiplier, it’s ideal for players who enjoy longer play sessions or trying various games with additional funds.

100% Cashback Insurance for Table Games

For fans of table games, BoomBet Casino offers a unique 100% cashback insurance on losses. To activate this, players need to reach out to customer support after their first deposit and request the insurance. This promotion gives players a safety net, as they can recover losses made on table games like blackjack and roulette during their initial play period. Cashback bonuses like this are subject to playthrough conditions, but they provide an extra incentive for players to try their luck at the tables with less risk.

Loyalty Program - Casino Comp Points

BoomBet’s loyalty program, known as Casino Comp Points, rewards players for every real-money wager placed. Points accumulate automatically and can later be redeemed for bonus credits or spins, depending on the player's preference. The program is straightforward—there’s no need to join or opt-in, as all players are automatically enrolled. The accumulation rate and the rewards scale make this loyalty program especially attractive for regular players, who can look forward to bonus credits, cashback boosts, and exclusive perks as they play.

BoomBet Casino: Game Selection

Live Casino

BoomBet Casino offers a range of live dealer games powered by Vivo Gaming, a provider known for its high-quality streaming and interactive dealer experiences. Players can engage in classic games like live blackjack, roulette, and baccarat, all available in real-time with professional dealers. The live casino section, though not as extensive as some competitors, delivers an immersive experience suitable for fans of traditional table games seeking the thrill of a real casino environment from home.

New Games

BoomBet frequently updates its library with fresh releases from popular software developers like BetSoft, Microgaming, and NetEnt. These new games include 3D slots, video slots, and innovative table game variants that cater to players looking for the latest gaming trends. With new titles added regularly, players can always expect something novel and exciting to try, keeping gameplay dynamic and engaging.

Popular Games

The "Popular" section at BoomBet highlights fan favorites such as Gonzo's Quest, Starburst, and Mega Moolah. This curated list offers quick access to tried-and-true games that players enjoy most, with options that include high RTP rates, engaging themes, and robust bonus features. For players who prefer to stick to well-loved classics, this section provides a great starting point.

Slots

BoomBet’s slots category is expansive, featuring over 450 games with a range of themes, paylines, and bonus features. The selection includes standard video slots, as well as BetSoft's 3D slots, which are especially popular for their vibrant graphics and story-driven gameplay. Players can choose from classic three-reel games to modern five-reel options, with titles like Good Girl, Bad Girl and The Tipsy Tourist offering immersive gameplay and rewarding bonuses.

Table Games

For table game enthusiasts, BoomBet has a comprehensive selection that includes multiple variants of blackjack, roulette, baccarat, and poker. Players can enjoy everything from European and American roulette to unique blackjack versions, ensuring a diverse table gaming experience. This section caters well to those who enjoy both skill-based and chance-based games, with options for different betting levels and strategies.

Top Games

BoomBet’s "Top Games" category is a blend of popular slots and table games known for their high payout potential and engaging gameplay. Titles in this section are selected based on player preferences and performance, showcasing the games that consistently deliver excitement and top-notch gaming experiences. This category is ideal for players new to the site or those looking for a quick recommendation on the platform’s best offerings.

With a well-rounded library from leading game providers and a mix of genres, BoomBet Casino offers an array of options to keep every type of player entertained.

Customer Support at BoomBet Casino

BoomBet Casino offers a robust customer support system, prioritizing accessibility and responsiveness to cater to Australian players. Available daily from 8 a.m. to 10:30 p.m. (AET), players can reach BoomBet’s support team through multiple channels: live chat, email, and phone support. The live chat function, easily accessible on the website, allows for quick assistance, and many players find it to be the most efficient way to resolve inquiries in real time. For more detailed issues, players can also contact support via email, receiving replies typically within 24 hours.

In addition to these direct support options, BoomBet is active on social media platforms like Facebook Messenger and Twitter, giving players more flexibility in reaching out. Although the casino does not yet offer 24/7 support, its dedicated team is known for professionalism and effectiveness, with many players reporting positive experiences during support interactions.

BoomBet also provides an extensive FAQ section on its website, covering common questions about account management, deposits, withdrawals, and promotions. This self-help resource is particularly helpful for players looking to quickly resolve simple questions without waiting for live support. With its multi-channel support options and attentive service, BoomBet ensures a smooth experience, keeping players confident that help is always within reach.

Banking at BoomBet Casino

BoomBet Casino provides a variety of convenient banking options tailored for Australian players, ensuring secure and straightforward transactions. The platform supports deposits via popular methods, including Visa, Mastercard, POLi, BPAY, and direct bank transfers, allowing for a minimum deposit of AUD 10. These choices offer players flexibility based on their preferred financial services, with instant processing times for most deposits, ensuring funds are ready for play without delay.

Withdrawals at BoomBet are also easy to manage but come with a few specific conditions. Players can withdraw funds through bank transfer or credit/debit card options, with a minimum withdrawal amount set at AUD 100. Although BoomBet processes most withdrawal requests within 1-3 business days, actual completion times can vary depending on the payment provider. High rollers should note that the casino imposes a monthly withdrawal limit of AUD 10,000, and individual requests are capped at AUD 1,500.

BoomBet's commitment to secure transactions is evident in its use of SSL encryption technology, which safeguards all financial data. The platform further promotes responsible gambling by allowing players to set deposit limits directly through their account settings, providing an additional layer of control. These measures make BoomBet an accessible and secure option for Australian players seeking both flexibility and peace of mind in managing their funds.

BoomBet Casino: Terms & Conditions

BoomBet Casino, governed under the Northern Territory of Australia’s licensing framework, has a well-structured set of terms and conditions that emphasize fair play, account security, and compliance. Upon registering, players must verify their identity through BoomBet’s secure third-party service, ensuring that all accounts are legitimate and meet legal requirements. This verification includes the submission of ID and occasionally additional documents, especially when a high withdrawal is requested.

Account security is a priority, with BoomBet advising players to keep their login credentials private and report any suspected unauthorized access immediately. The platform enforces a strict one-account-per-person rule, closing duplicate accounts to prevent fraudulent behavior. Additionally, players are expected to adhere to fair gaming practices, avoiding any software or strategies intended to manipulate outcomes.

When it comes to financials, BoomBet imposes a $10 minimum deposit, but withdrawals must be at least $100, which may not suit lower-stakes players. Transactions are processed within 1-3 business days, though bank transfers may incur additional fees for international users. BoomBet also charges a nominal inactive account fee if no bets or deposits are made over 12 months, ensuring that dormant accounts don’t clutter the platform.

These terms create a secure environment, but players should familiarize themselves with details on wagering requirements and restrictions to avoid surprises when withdrawing winnings. BoomBet’s commitment to responsible gaming also stands out, offering tools like deposit limits and self-exclusion to encourage healthy play.

Responsible Gaming at BoomBet Casino

BoomBet Casino places a strong emphasis on responsible gaming, providing several tools to help players maintain control over their gambling activities. Committed to safeguarding players, BoomBet allows users to set customizable deposit limits, which can be adjusted through their account settings or by contacting customer support. This feature helps players manage spending by capping the amount they can deposit within a specified period, such as daily, weekly, or monthly limits.

In addition to deposit limits, BoomBet offers self-exclusion options for players who need a break from gambling. These options range from temporary “cool-off” periods to permanent self-exclusion, giving users the flexibility to choose what best suits their needs. Players can activate these features directly from the platform or reach out to BoomBet’s support team for assistance. For further support, BoomBet provides links to national resources like Gambling Help Online, where players can access free counseling and support services.

BoomBet’s commitment to responsible gaming is reinforced by its compliance with Australian regulatory guidelines, particularly those outlined by the Northern Territory Government. These measures make BoomBet a conscientious choice for players seeking a secure and responsible gaming environment.